January 1, 2020

Greetings,

Mike and I want to thank everyone who has supported the NoteTaker 4 launch this past quarter.  We appreciate your support and your encouragement.  We continue to be humbled by your thoughtful App Store reviews and ratings.  And, we also realize that there can be frustrating issues with a specific hardware and system set-up.  

We pledge to make every effort to fix bugs that we can reproduce otherwise we will continue to help find workarounds whenever possible.  As some of you can confirm, we're here to help and always available by e-mail.  We respect your time and your investment in working with us. 

Yes, we're busy working on a new update, Version 4.0.6 to fix bugs and address some future compatibility requirements.  We'll keep everyone posted here on the blog when we've submitted it to the App Store team.  Once the latest NoteTaker 4 is live on the App Store, then we'll notify via the opt-in mailing list (home page sign-up if y...

October 21, 2019

We just released version 4.0.5 of NoteTaker 4 today.  As previously stated, we're staying on top of fixing issues as quickly as possible especially now that macOS Catalina is available to all users.  We continue to fix bugs, tune and optimize our software for both performance and robustness.  Many thanks to everyone who has been sending feedback and bug reports.  We appreciate your support and your kind letters of encouragement.  

October 11, 2019

We're already focused on the next update to NoteTaker 4.  We're fixing issues with macOS Catalina while addressing specific issues that users have reported recently.  We count on your feedback and detailed bug reports to help us improve our software.  With each new update, NoteTaker gets even more robust and resilient. 

I personally use NoteTaker 4 daily and it's my notepad companion as I outline customer service requests, handle bug reports and write journal notes and observations. For me, Notetaker is my second brain. In other words, we're customers too. We count on it daily.  We care about how the software works and we make every effort to respond promptly to answer your questions as best possible. Customer service is a feature of using our software.  That said, software is never bug free but with your help and support, we can make it even better.  And thank you again for all the reviews and ratings on the App Store. The reviews help us tell our story in...

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